When can I call?
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
Fully integrated telephone communications
What is it?
It’s the mack daddy of telephone systems.
Microsoft Business Voice combines the best elements of a traditional telephone system and with more modern components, like video calling and messaging, into one dynamic system for the modern business
Fully mobile
Business Voice is also a cloud-based telephone system, so you can make and take calls from anywhere.
While you’re in the office you can take calls on your telephone, if you’re out and about you can use your mobile, and if you’re working from home, you can use a tablet or laptop, all using your business telephone number.
Calls can also be transferred from anywhere, to anywhere.
Colleague in the office but you’re out at a café? No problem.
On a business trip in another country, but a client has called the UK office? Don’t panic, just transfer the call!
All the extras
On top of that, you get all the usual features included, such as:
- voicemail,
- call recording,
- auto-attendant call filtering, and
- hold music.
You can backup all your calls, video or voice, and messages to the same place, and even set up audio and video conferences, all from one system.
Our performance so far this week
We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.
-
99.1%
Instant response this week
-
25 minutes
Average fix time
-
7 minutes
Longest wait for response this week
*THESE STATS ARE ACCURATE AS OF
