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IT SUPPORT FROM ONE OF HAMPSHIRE'S MOST-ESTABLISHED IT COMPANIES
Outstanding Business
IT Support & IT Services
Everything you need for your IT systems from a local provider. Rapid IT helpdesk and on-site IT support, equipment supply, local and cloud hosted servers, backup, Office 365, spam, virus, security and other managed services, plus hosted telephone systems, cybersecurity assistance and much more.
Call us and let us tell you how different we are!
Who are we?
We are a very different business IT support company
We do everything that you would expect from an IT support and IT services company. It's the way that we deliver our services that will surprise you.
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We respond to your IT support requests faster than anyone you have ever used before. We know that's what you want.
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We are open 24 / 7 / 365 - you can call us ANY TIME!
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We charge £25 per user per month - for unlimited IT support
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We are a Microsoft Solutions Partner (in the top 0.1% of Microsoft service providers)
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There are 27 of us who work here
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We've been doing this for over 22 years
Why you should choose BTP
Give us just a minute of your time and Annie will explain exactly why we think that BTP will be the perfect choice for your next IT services provider.
The IT support service that we provide is quite unlike anything you will have ever come across before.
We are very customer focused in everything we do and in every product and service we provide.
Our performance so far this week
We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.
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99.1%
Instant response this week
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25 minutes
Average fix time
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7 minutes
Longest wait for response this week
*THESE STATS ARE ACCURATE AS OF
What we're doing right now
We're ramping up our 24-7-365 IT support service due to the sheer weight of demand.
We re-launched our IT support as a 'round the clock operation when we noticed the huge numbers of calls we were getting into our helpdesk when we were closed. These were coming in as voicemails or "emergency entries" via our IT support smartphone app. We'd deal with them first thing in the morning. Then we thought, "hold on, these people want IT support NOW!!! They can't wait until we get in". So we started to offer 24-7-365 support as an add on to our services. And it's really taken off. Not many companies offer this kind of support. In fact, virtually zero competitors do. But we do and we think it's the right thing for our clients.
We're also looking at the possibility of providing instant 'round the clock IT services to new users. If you search IT support Hampshire and end up on this homepage - you'll then be able to get straight through to one of our IT support services engineers and get instant help - even if you're not currently a support client. You should watch this space.
