Meet the team

25 Strong

Helpdesk & Installations Engineer at Business Technology Partners in Whiteley, Fareham. Managed IT in Hampshire.

Ben

Helpdesk & Installations Engineer

Beth

Finance Manager

Braden

Helpdesk Engineer

Customer Account Manager at Business Technology Partners in Whiteley, Fareham. Business IT Support in Hampshire.

Claire

Customer Account Manager

Helpdesk Engineer at Business Technology Partners in Whiteley, Fareham. IT Support Company in Hampshire.

Clinton

Helpdesk Engineer

IT Help Desk Team Leader at Business Technology Partners in Whiteley, Fareham. Managed IT in Hampshire.

Connor

Helpdesk Team Leader

Danni

Marketing Executive

Software Developer at Business Technology Partners in Whiteley, Fareham. IT Support Company in Hampshire.

Darren

Software Developer

Customer Account Manager at Business Technology Partners in Whiteley, Fareham. IT Support Service in Hampshire.

Demi

Customer Account Manager

Managing Director at Business Technology Partners in Whiteley, Fareham. IT Service company in Hampshire.

Denis

Managing Director

Helpdesk Engineer at Business Technology Partners in Whiteley, Fareham. IT Outsourcing in Portsmouth.

Gerhard

Helpdesk Engineer

Installation Engineer at Business Technology Partners in Whiteley, Fareham. Cyber security in Hampshire.

James

Installation Engineer

Helpdesk Engineer at Business Technology Partners in Whiteley, Fareham. Remote and on-site IT support in Hampshire.

Lee

Helpdesk Engineer

Installations Engineer at Business Technology Partners in Whiteley, Fareham. IT Service Provider in Hampshire.

Lewis

Installations Team Leader

Helpdesk Engineer at Business Technology Partners in Whiteley, Fareham. IT Support Company in Hampshire.

Matt

Helpdesk Engineer

CEO at Business Technology Partners in Whiteley, Fareham. Managed IT Service Provider in Hampshire.

Micha

Chief Executive Officer

Mikaeel

Helpdesk Engineer

Mollie

Brand Awareness Executive

Finance Director at Business Technology Partners in Whiteley, Fareham. Managed IT in Hampshire.

Nicky

Director

Cyber security Manager at Business Technology Partners in Whiteley, Fareham. Managed IT Service in Hampshire.

Paul H

Cyber Security Manager

Finance and Operations Directo at Business Technology Partners in Whiteley, Fareham. IT Outsourced in Hampshire.

Paul W

Finance & Operations Executive

Technical Director at Business Technology Partners in Whiteley, Fareham. IT Service for businesses in Hampshire.

Sam

Technical Director

Customer Account Manager at Business Technology Partners in Whiteley, Fareham. IT Support Service in Hampshire.

Shannon

Customer Account Manager

Stephen

Installation Engineer

Vacancy

Telemarketer Appointment Maker

How did we get here?

We’ve been doing this for a long time. We started providing business IT support to clients around Hampshire in 2001. That’s 24 YEARS AGO. Our skills and experiences have evolved over that time. When we first started you couldn’t easily connect remotely to a customer’s system. You had to go there. The Internet was in its infancy. Internet speeds of 2Mbps were thought to be fast. Nowadays we provide IT services to business clients throughout the South of England with some clients as far afield as Newcastle, Cardiff, Carlisle… and even the USA and Australia. We help people over the phone, we dial in to their IT networks, we monitor their networks remotely and we send engineers to clients’ sites. And, yes, we do send engineers to visit overseas clients if we really need to. We really believe that we will be the perfect business partner for your IT support and IT services needs.

The BTP Way

We do things differently. We're more modern, we're faster, we're innovative. You will notice the difference. It all comes from our culture of
PEOPLE, COMMUNICATION AND INNOVATION!

The three pillars of our culture

Three of our Account Mamagers. Business Technology Partners in Whiteley, Fareham. IT Outsourcing in Hampshire.

People

We look after our people and they look after you. Our people are treated well and with respect. It's absolutely fundamental to our business.

IT Help Desk at Business Technology Partners in Whiteley, Fareham. IT Service in Hampshire.

Communication

Communication is our business. We speak to you in a friendly & supportive manner, in a language that you can understand.

Our BTP Rocket App for IT help at Business Technology Partners in Whiteley, Fareham. IT Business Service in Hampshire.

Innovation

The way we provide IT services is really innovative & very modern. We don't do things the way other people do. Let us tell you all about it.

Learn more

Supercharged IT support

Speak to BTP today to find out how we can transform your IT support

Get in touch

6-01-24

What we are doing right now!

We're expanding again. More people are joining the BTP team to keep up with demand.

We're one of the larger IT support companies in Hampshire and we're getting bigger. Three new members of staff are beginning 2024 with BTP and there's another vacancy to fill.

FAQs

  • Just how fast are BTP? Do you have SLAs?

    Our Service Agreements say that we will respond to your IT support requests within one hour of your call.  HOWEVER !!!!!!  We normally start working on your issue in LESS THAN THREE MINUTES!!!!!   Now that IS fast.  Have a look at our Live Stats on our home page to see how we’re currently performing.

  • Will you send an engineer to my premises if needed?

    Of course.  If you have an issue that can’t be resolved over the phone, or by dialing in to your system, then we’ll get someone out to you normally on a same day basis.  If it’s a BIG problem, we usually send someone straight away!

  • How many people work at BTP?

    We keep a live count of our staff on our about us page.  Have a look on there.  We presently have 27 members staff.  Basically, we have enough engineers to look after you.  BEWARE of those IT support companies with flashy websites with only one or two engineers pretending to be bigger than they are!  Come and see us.  We’ll be pleased to meet you.

  • Are you really open 24-7-365?

    Yes.  You can call us any time you like. During the day, in the evening, at the weekend – even 2.00 O’Clock in the morning.  We’ll be here to take your call.

  • Do you provide Cloud Telephone Systems?

    Yes.  We’ve been doing that for a long time.  You can have a choice of one of the leading cloud telephone providers or we can provide the Microsoft Teams telephone system.  We’ll help you choose what you need, install it and configure it for you and then support you with it along the way.

  • Do you have CyberSecurity expertise?

    Yes of course we do.  We are Cyber Essentials Plus qualified ourselves and can help you get to that level if needed.  We employ engineers who are as qualified as you can get and we provide a range of services and advice to keep your system very secure.  Try us!

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