When can I call?
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
Know what you’ve got, who used it last, and what it’s got on it
What is it?
Depending on the size of your business, you might have a whole heap of kit in all sorts of locations.
Our Asset Management service gives you an up-to-date snapshot of your IT equipment at the click of a button.
This service doesn’t just help you keep track of what kit you’ve got, but also what software is on it, preventing unnecessary purchases and potentially stop the use of rogue or unauthorised software.
What exactly will it tell me?
What won’t it tell you?
This comprehensive service details all the important information about your kit, such as:
- how many devices you have,
- their make, model, and age,
- the current hardware spec of each device,
- what software on each device,
- when was the last time it was used, and
- who was the last person to use it.
Kick back and relax
You may be asking; “what do I need to do?”
That’s the beauty of it, you don’t need to do anything.
We manage the entire process, making sure all your devices are included in the initial inventory, which we’ll then use to produce your first report.
As your business grows and evolves, we’ll keep the report up to date with any new additions or removals.
Our performance so far this week
We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.
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99.1%
Instant response this week
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25 minutes
Average fix time
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7 minutes
Longest wait for response this week
*THESE STATS ARE ACCURATE AS OF
