Everything you need for your small business IT support, in one place

We provide a fast, reliable, responsive, and straightforward small business IT support. That’s what you need for your business to run successfully and that’s exactly what we supply, all for one simple fee.

Sounds easy doesn’t it? This is the new way of doing IT support; no convoluted pricing structure, no jargon designed to make your head spin, just an excellent service for an exceptional price.

Oh, last but not least, we are experts at taking advantage of the latest technology to improve our service to our customers. Like our unique small business IT support app!

Welcome to the new way of doing small business IT support.

When can I call?

Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.

Get in touch

Simple Business IT Support Plans from BTP

There's a new way to buy business IT support. No more complicated contracts, just a simple monthly subscription fee calculated on a per person basis. Here's Laura to tell you all about it

Get in touch

Our help desk is your help desk

Your calls will no longer go unanswered.

Whenever a problem arises, you can be sure that our dedicated team of Microsoft-qualified professionals will always be on hand. Whatever the issue, they will have heard it before and fixed it in short order.

With BTP, you’ll never have to worry about your systems being down for long. Our “No Waiting Guarantee” means that if a problem with your system if preventing you from working, we’ll get on the case straight away, no waiting.

Backed up by professional on-site IT support engineers

We know that sometimes a problem can’t be fixed over the phone, but don’t worry, our external engineering team will have you covered.

So, unrivalled response times, Microsoft-qualified professionals, “No Waiting Guarantee”, emergency and same day on-site support, all sound good? Thought so, give us a call now so we can get you a quote.

No nonsense, no jargon

Just a simple per person monthly fee

See pricing packages

Our performance so far this week

We openly publish our performance. We're proud of it and think you deserve it.

  • 99.1%

    Instant response this week

  • 25 minutes

    Average fix time

  • 7 minutes

    Longest wait for response this week

*THESE STATS ARE ACCURATE AS OF

What we're doing right now


We're extremely busy with new server installations.  It feels like business confidence is returning as the pandemic is subsiding.  Lots of our IT support clients are refreshing their networks. Our Hampshire IT support client list has also grown substantially over the last six months.  Quite a few new clients looking for a new IT support partner as a result of their service (or lack of service) at the height of lockdowns.  We're also doing a lot of work setting up new IT security systems for companies with a significant portion of their workforce working from home.

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