When can I call?
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
Email, Messaging and Telecoms
Microsoft offers various Office 365 packages.
Once you’ve chosen the one suitable for your business, we then do the heavy lifting for you and get it all set up.
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
We’ll handle the set up and management of your Office 365 package on your behalf.
We’ll get your choice set up on Microsoft’s servers, then provide an email address for each member of your team, giving them access to any online storage and other necessary Microsoft applications they require.
While we do all this, if you don’t have one already, we’ll set up a Microsoft Tenant for you (a sort of, lead device, if you will). If you do have a Tenant, we’ll just assume responsibility of the existing console.
Don’t worry, this console will remain your property at all times, and we’ll return control of it at any point.
Once you’re all set up, we’ll manage the day-to-day running of your Office 365 package, ensuring that service runs smoothly.
That’s no problem at all.
We can migrate your existing emails and data over to Microsoft Office 365 as required.
Depending on the circumstances, we may have to charge you a bit extra for this service, but we always try to avoid it if we can.
We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.
99.1%
Instant response this week
25 minutes
Average fix time
7 minutes
Longest wait for response this week
*THESE STATS ARE ACCURATE AS OF
Summer may be slowing down - but we're not here at BTP Hampshire! We're continuing to expand our client base month by month, supporting their business needs, which means anything from answering the phones QUICKLY and resolving any issues FAST! To upgrading their software's including Office 365, O365 Back up and MORE!!
Are you up-to speed on your companies software? Give us a Call today to enquire how we can help YOU too!