When can I call?
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
You choose the Office 365 package you want (we can advise if you need some guidance), we sort the set up
How does it work?
Microsoft offers various Office 365 packages.
Once you’ve chosen the one suitable for your business, we then do the heavy lifting for you and get it all set up.
What exactly do you do?
We’ll handle the set up and management of your Office 365 package on your behalf.
We’ll get your choice set up on Microsoft’s servers, then provide an email address for each member of your team, giving them access to any online storage and other necessary Microsoft applications they require.
While we do all this, if you don’t have one already, we’ll set up a Microsoft Tenant for you (a sort of, lead device, if you will). If you do have a Tenant, we’ll just assume responsibility of the existing console.
Don’t worry, this console will remain your property at all times, and we’ll return control of it at any point.
Once you’re all set up, we’ll manage the day-to-day running of your Office 365 package, ensuring that service runs smoothly.
Do I really need this?
That’s no problem at all.
We can migrate your existing emails and data over to Microsoft Office 365 as required.
Depending on the circumstances, we may have to charge you a bit extra for this service, but we always try to avoid it if we can.
Our performance so far this week
We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.
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99.1%
Instant response this week
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25 minutes
Average fix time
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7 minutes
Longest wait for response this week
*THESE STATS ARE ACCURATE AS OF
It's GO, GO, GO Here at Business Technology Partners. Back in January we helped some new clients transfer over to Microsoft 0365 and February is very much the same. We have EXCELLENT engineers here at our Head office in Whiteley, who answer the phones 24/7 to help with any issues.
AND.. Unlike many other IT companies in Hampshire, we also have a Phone App, where you can also contact our engineer's that way to help with any Microsoft 0365 Queries
