For clients that like to show their IT systems a bit more TLC

How does it work?

For those who like to make sure their systems are in tip-top shape all year-round, we can include scheduled on-site engineering services as part of your package, all for nearly 33% less than our normal rates.

Although usually delivered in half-day or whole day units, just chat with your friendly and accommodating Account Manager to figure out what works best for your business’ needs.

How often do you visit

You tell us! Whether it’s weekly, fortnightly, monthly or quarterly, we’ll be there to check in and make sure everything’s running at peak performance.

Get in touch

An example of our custom software work


What can I use it for?

Anything. Well, not anything, but anything IT related. You can’t use this time to talk through your fantasy football picks for next week, we’re not qualified for that.

Whatever you need to ensure your systems keep running smoothly with no interruptions. You can save on installations by timing it so these on-site visits coincide with any laptop or PC set ups.

Typical things included in site visits are:

  • General system admin
  • Server and network health checks
  • Server and PC/laptop patch management and updates
  • Server hard disk health checks
  • New starter PC or laptop set up
  • Network security audits
  • Network virus sweeping
  • Backup management and testing
  • Checking and actioning server log entries

Want something else? No problem, just let us know and we’ll add it to the list.

BTP Fairy

Our performance so far this week

We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.

  • 99.1%

    Instant response this week

  • 25 minutes

    Average fix time

  • 7 minutes

    Longest wait for response this week


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