When can I call?
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
Backup, DR and Data Management
In a nutshell, an all-in-one website hosting service with additional security features and nightly backups.
We take your website, whether it’s a simple HTML site or a more complex content management site, like WordPress, Joomla or Drupal, and host it on our secure managed servers.
Our standard support hours are Monday to Friday from 9.00 am to 5.00 pm excluding public holidays. Extended support hours are available at additional cost.
It’s probably easier to ask what we don’t do.
Aside from hosting, we’ll take care of the transfer of your site from your old hosting service to ours and take on all website maintenance, ensuring that it always stays visible and functional.
In short, we’ll handle all of the nitty gritty, technical aspects of your website, allowing you to pop in and make amendments or uploads as you see fit.
On top of all that, all our hosted sites are protected by a high-quality firewall system. You can even add further security measures, like restricting admin access to your site to specific IP addresses and enabling Multi-Factor Authentication processes.
If that wasn’t enough, we even perform nightly backups to our separate and encrypted servers, so that if anything should happen, we can perform a rapid restore if necessary.
We’re so proud of our response time that we openly publish our performance because you deserve to see the service you’ll receive.
99.1%
Instant response this week
25 minutes
Average fix time
7 minutes
Longest wait for response this week
*THESE STATS ARE ACCURATE AS OF